Decisions about the Future
We often struggle with important decisions about our future (Should I pay off my credit cards now or later? Which health insurance plan fits my needs? How much should I save for retirement?). My research explores why these decisions are difficult and how we can help people make the best decisions for themselves.
Retirement Financial Decision Making
Many consumers do not save enough for retirement and make suboptimal spending decisions during retirement -- they begin collecting retirement benefits too soon and they choose lump sums over annuities providing guaranteed lifetime income. My research suggests we can help the projected 31 million consumers retiring in the next 10 years make better decisions by changing how the decisions are presented and training consumers to approach the decisions differently.
Healthcare Decision Making
Choosing a health insurance plan is a daunting task; many consumers struggle to identify the plan that best fits their needs. My research with the non-profit Pacific Business Group on Health suggests a small number of choice architecture interventions that make a large impact on consumers' ability to quickly and easily find high-value plans that meet their needs (www.pbgh.org/exchange-plan-choice). This research is targeted to the 13+ million consumers using online exchanges to purchase health insurance from October 2013 onward.
Despite long-standing interest in how individual differences (e.g., analytical vs. intuitive style, attitude toward risk, cognitive ability) affect decision making, our understanding is still limited. To promote a more systematic investigation and encourage wider, more extensive communication of results, I created the Decision Making Individual Differences Inventory (DMIDI), a free database of over 170 measures commonly used in judgment and decision-making research.